Payment Policy

Effective Date: January 17, 2025

At PremierLuxuryBath, we strive to make your shopping experience convenient and secure. This Payment Policy outlines our accepted payment methods, security measures, billing procedures, and other important information regarding payments for purchases made through our website, premierluxurybath.com. By making a purchase on our website, you agree to adhere to the following terms. This policy is in conjunction with our Terms and Conditions available at [link to your Terms and Conditions page], Sales Policy available at [link to your Sales Policy page], Refund and Returns Policy available at [link to your Refund and Returns Policy page], and Privacy Policy available at [link to your Privacy Policy page].

1. Accepted Payment Methods

We accept the following payment methods for purchases made on premierluxurybath.com:

  • Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

  • Debit Cards: We accept debit cards with the Visa or Mastercard logo.

  • PayPal: You can securely pay for your order using your PayPal account.

  • Other Digital Payment Methods: We may accept other digital payment methods as they become available. We will list these clearly on our checkout page.

  • Gift Cards: You can redeem PremierLuxuryBath gift cards (if applicable) at checkout. If you have a gift card, you will need to enter the code at the payment section of checkout.

2. Payment Security

We take the security of your payment information very seriously. To protect your data, we employ the following security measures:

  • Secure Socket Layer (SSL) Encryption: Our website uses SSL encryption to secure all payment transactions. This technology encrypts your personal and payment information as it travels over the internet, preventing unauthorized access.

  • PCI DSS Compliance: We are compliant with the Payment Card Industry Data Security Standard (PCI DSS). This means that we adhere to strict security standards when handling credit card information.

  • Third-Party Payment Processors: We use trusted third-party payment processors that are also PCI DSS compliant to handle payment transactions.

  • No Storage of Credit Card Details: We do not store your full credit card details on our servers. Your sensitive information is handled directly by our payment processor.

  • Fraud Prevention: We implement various fraud prevention measures, such as address verification and security code validation, to protect against unauthorized transactions.

3. Payment Processing

  • Authorization: When you place an order, your payment method will be authorized for the total amount of your purchase. This authorization is a hold on your funds but does not constitute a charge.

  • Charge Upon Shipment: Your payment method will be charged only after your order has been processed and shipped.

  • Order Confirmation: After placing an order, you will receive an order confirmation via email. This confirmation indicates that we have received your order and payment authorization.

  • Billing Information Accuracy: It is your responsibility to provide accurate billing and payment information. Any errors or inaccuracies may result in delays or cancellation of your order.

  • Currency: All transactions will be processed in United States Dollars (USD). If you are using a payment method in a different currency, your bank or payment provider may apply exchange rates and conversion fees.

4. Billing Procedures

  • Billing Address: Please ensure your billing address matches the address associated with your payment method.

  • Payment Failure: If your payment is declined, you will receive an error message and will need to use an alternative payment method or contact your bank/payment provider to resolve the issue.

  • Taxes and Fees: Applicable sales taxes and any other fees will be calculated and added to your order total before you complete the purchase.

  • Invoice: We will provide you with an invoice via email after your order has been shipped.

5. Promotional Codes and Discounts

  • Entering Codes: If you have a promotional code, you can enter it on the checkout page before you complete your payment.

  • Terms and Conditions: Promotional codes are subject to the terms and conditions specified on the code itself. They may have expiration dates or be restricted to certain products.

  • Verification: We reserve the right to verify the validity of promotional codes and may decline to honor codes that do not meet our criteria.

6. Gift Cards

  • Redemption: To redeem a PremierLuxuryBath gift card, you will need to enter the gift card code in the appropriate section of the checkout page.

  • Balance and Expiration: Gift card balance and expiration dates will be provided at the time of purchase.

  • Partial Payments: If your purchase total exceeds the value of your gift card, you can pay the remaining balance using another accepted payment method.

  • Refunds: Purchases made with a gift card are subject to our Refund and Returns Policy.

7. Payment Disputes

  • Contact Us First: If you have a dispute regarding a payment, please contact us directly at 815-479-9297 or info@premierluxurybath.com before filing a dispute with your bank or payment provider.

  • Cooperation: We are committed to working with you to resolve any payment issues fairly.

  • Dispute Resolution: If a dispute is unavoidable, it will be resolved in accordance with the dispute resolution processes of your financial institution.

8. Payment Errors

  • Notification: If you notice a payment error, please contact us immediately.

  • Corrections: We will make every effort to correct any billing errors promptly.

  • Verification: We may need to verify the issue with your bank or payment provider.

9. Changes to This Payment Policy

  • We reserve the right to update this Payment Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any changes.

10. Contact Information

If you have any questions or concerns about this Payment Policy, please contact us at:

PremierLuxuryBath
2836 Braxton Street
Illinois, United States
Phone: 815-479-9297
Email: info@premierluxurybath.com
Website: premierluxurybath.com